At Stanford Web Services, I am "responsible for the health of the service" for Stanford Sites, which supports over 2,500 websites.

That's a tall order for someone who doesn't really know what he's doing.

Nevertheless, it's my responsibility not only to ensure that our services remain secure, stable, performant, and scalable, but that we have a vision and strategy for how we're going to do that in the future.

In this session, I will lay out our DevOps strategy and roadmap for the next three years, and provide a "peek behind the curtain" how I arrived at that strategy, and lessons that I have learned (and continue to learn). One of the lessons that I have learned is to solicit feedback, so this will be a participatory session.

This is a non-technical session applicable for all audiences.